Your privacy is our priority. This Privacy Policy transparently explains how Dolar138 collects, uses, stores, and protects the personal information of Malaysian players. We are committed to safeguarding your data at all times.
Dolar138 uses 256-bit SSL encryption to protect all your personal data and financial transactions.
We don't simply comply with data protection laws — we go beyond the minimum standards to ensure every Malaysian player's privacy is fully protected.
Your personal information will not be sold, rented, or shared with any third party for marketing purposes without your explicit prior consent.
All data transmitted between your device and dolar138's servers is protected using 256-bit SSL encryption technology — the same standard used by Maybank and CIMB.
We only collect data that is strictly necessary to provide our services and meet legal requirements. No unnecessary excess data collection takes place.
You have the right to access, correct, download, or request deletion of your personal data at any time through your account settings or customer support.
Your data is retained only for as long as necessary for the stated purposes or as required by Malaysian law. After that period, data will be securely deleted.
In the event of a data security breach affecting your information, dolar138 is committed to notifying you within 72 hours of becoming aware of the incident.
This Privacy Policy applies to all registered players and visitors of dolar138.ws. By using our platform, you agree to the data collection and usage practices described in this document. Please read it carefully before registering.
Dolar138 collects your personal information through several means — directly when you interact with our platform, automatically as you browse our website, and in some cases through authorised third parties.
Information you provide directly:
Automatically collected information:
We do not store credit or debit card numbers directly. All payments are processed through registered and licensed payment providers such as DuitNow and FPX, which maintain their own PCI-DSS security standards.
Dolar138 uses the personal data collected for the following purposes, and these purposes only:
| Purpose of Use | Legal Basis |
|---|---|
| Player account management and verification | Performance of contract |
| Processing deposits and withdrawals (MYR) | Performance of contract |
| Identity verification (KYC) and fraud prevention | Legal obligation |
| Anti-money laundering (AML) | Legal obligation |
| Sending bonuses, promotions, and personalised offers | Legitimate interest / consent |
| Platform improvements and usage analytics | Legitimate interests |
| Customer support and dispute resolution | Performance of contract |
| Compliance with regulatory reporting requirements | Legal obligation |
We will not use your data for any purpose not listed above without first obtaining your consent. Should we wish to use your data for a new purpose that differs from the original reason it was collected, we will notify you and, where required, seek your consent again.
Dolar138 does not sell, rent, or trade players' personal information to any third party. However, in the course of operating our platform, there are certain situations where your data may be shared with the following parties:
All third parties working with Dolar138 are required to sign data processing agreements that obligate them to handle your information to the same strict privacy standards we uphold. We are not responsible for the privacy practices of third parties you contact directly outside of the Dolar138 platform.
Dolar138 will never ask you to share your password or sensitive information via email or Live Chat. If you receive any such request claiming to be from dolar138, please report it to our security team immediately.
Dolar138 continually invests in the latest security infrastructure to ensure your personal and financial data is protected at all times. The technical and organisational measures we have in place include:
While we take all reasonable precautions, no security system can be guaranteed 100% secure. You also play an important role in keeping your account safe — use a strong password, do not share your login details, and enable 2FA.
Dolar138 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enables core functions such as login and session security | Session only |
| Performance Cookies | Analysing how players use the platform to drive improvements | 12 months |
| Functional Cookies | Saving your preferences such as language and account settings | 12 months |
| Marketing Cookies | Displaying relevant advertisements and promotions (with consent only) | 30 days |
You can control or delete cookies at any time through your web browser settings. Please note that disabling essential cookies may affect certain features of the Dolar138 platform. For more information on managing cookies, refer to your web browser's help section.
As a Dolar138 player, you have certain rights regarding your personal data. We fully respect these rights and will process any related requests within a reasonable timeframe.
You have the right to request a copy of all personal data we hold about you at any time.
You may request that we correct any personal data that is inaccurate or incomplete.
Under certain circumstances, you may request that we delete your personal data ("right to be forgotten").
You may request that we restrict the processing of your data under certain circumstances provided for by law.
You may request your data in a structured, machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time, without providing any reason.
To exercise any of the rights above, please contact our Data Protection Officer (DPO) by email at support@dolar138.ws or via Live Chat 24/7. We will process your request within 14 business days. Please note that these rights are subject to certain exemptions based on legal obligations.
The dolar138 platform is exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.
If we find that a player has registered using false information about their age, or if a parent/guardian notifies us that their underage child has created an account, we will:
Parents and guardians who suspect that a child in their care is using the dolar138 platform are encouraged to contact us immediately at support@dolar138.ws.
In the context of Dolar138's global operations, your personal data may be transferred to and stored on servers located outside Malaysia. All such data transfers are carried out with appropriate safeguards in place, including:
By using the dolar138 platform, you agree to the transfer of your personal data as described in this section. If you have any questions about the data transfer mechanisms we use, please contact our DPO.
Dolar138 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable Malaysian law.
| Data Category | Retention Period |
|---|---|
| Active account data (name, email, phone number) | For as long as the account is active + 5 years after closure |
| Financial transaction records (MYR deposits/withdrawals) | 7 years (AML legal requirement) |
| KYC documents (MyKad/passport copy) | 5 years after account closure |
| Customer support logs | 3 years |
| Game session data | 2 years |
| Marketing cookie data | 30 days |
Once the specified retention period has elapsed, your data will be securely deleted using methods that ensure it cannot be recovered. In cases where data must be retained longer for legal reasons, you will be notified.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way Dolar138 handles your personal data, we encourage you to reach out to us through the following channels:
Dolar138 is committed to handling all privacy-related enquiries with the seriousness and professionalism they deserve. We will endeavour to resolve every complaint in a fair and transparent manner. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority.
This Privacy Policy may be updated from time to time to reflect changes in our privacy practices or legal requirements. The latest version will always be available on this website. We encourage you to review this page periodically. Your continued use of the Dolar138 platform following any changes constitutes your acceptance of the updated terms.
For full details on our platform's terms of use, please refer to Terms & Conditions and Responsible Gaming Dolar138.
In today's digital age, personal data protection is no longer a luxury — it is a fundamental right of every internet user. When you play on an online casino platform like Dolar138, you are entrusting the platform with highly sensitive information, including your MyKad number, banking details, and digital wallet credentials such as your Touch 'n Go eWallet and GrabPay. Dolar138's Privacy Policy exists to ensure that trust is never abused.
Many Malaysian players are not fully aware of their rights when it comes to personal data protection. The fact is, as a dolar138 platform user, you have full control over your data. You can request a copy of the data we hold, ask for corrections to inaccurate information, and even request deletion of your data under certain circumstances. These are not empty promises — they are enshrined in dolar138's official Privacy Policy, which is legally binding on us.
One of the most important aspects of Dolar138's Privacy Policy for Malaysian players is the protection of payment information. When you make a deposit using DuitNow, FPX Maybank2u, CIMB Clicks, or any other local payment method, your transaction details are handled to the highest security standards. Dolar138 does not store credit or debit card numbers directly in our systems — all sensitive payment information is handled by licensed payment providers that comply with international PCI-DSS standards.
The 256-bit SSL encryption we use ensures that every Ringgit you deposit or withdraw through the dolar138 platform is protected against any interception or hacking attempt. This is more than just a technical feature — it is a direct expression of dolar138's commitment to the financial security of our players.
The identity verification or KYC process is often seen as a cumbersome procedure by some new players. In reality, KYC is a protective mechanism that works in your favour as a player. Consider what could happen if someone attempted to withdraw your winnings using a false identity — without a rigorous KYC process, this would be entirely possible. Dolar138's Privacy Policy ensures that your KYC documents, including copies of your MyKad and bank statements, are stored securely and accessed only by authorised personnel for specific purposes.
Furthermore, Dolar138's KYC process protects the broader Malaysian player community from platform abuse by irresponsible individuals. A safe, fraud-free platform means a better experience for everyone — from online slots and Live Casino games to Malaysian Super League football, cricket, and esports.
Dolar138's use of cookies goes beyond marketing alone. Cookies allow our platform to remember your preferences, improve page load times, and ensure your gaming sessions run smoothly without interruption. Dolar138's Privacy Policy gives you full control over these cookies — you may choose to accept all cookies, essential cookies only, or opt out of marketing cookies entirely, according to your personal preference.
As an online casino platform built for Malaysian players, Dolar138 understands the cultural sensitivities and the importance of trust within our local community. We don't treat our Privacy Policy as a burdensome document — it is a trust agreement between us and the more than 500,000 Malaysian players who have chosen Dolar138 as their preferred entertainment platform. Dolar138's Privacy Policy is continuously updated to reflect industry best practices and the latest legal requirements, ensuring you always receive optimal protection.
Register a free account today and enjoy a safe, fair, and protected gaming experience. A welcome bonus of up to RM600 awaits you.