Terms & Conditions Dolar138 Malaysia

1. Acceptance of Terms & Conditions

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Player" or "User") and Dolar138 ("Platform", "We"). This Agreement governs your access to and use of the dolar138.ws website, the mobile application, and all services provided by Dolar138.

By clicking "Register", "I Agree", or any action indicating your consent, or by continuing to use this platform after updated terms take effect, you expressly agree to be bound by this Agreement and all policies incorporated herein by reference, including the Privacy Policy and Responsible Gaming Policy.

Dolar138 reserves the right to amend these Terms & Conditions at any time. It is your responsibility to review this page periodically. Continued use of the platform following any amendments constitutes acceptance of the revised terms.

2. Eligibility & Account Registration

To register and use Dolar138's services, you must meet the following requirements without exception:

• Aged 18 years of age and above on the date of registration.
• Be a resident of or located in a jurisdiction that permits the use of online casino platforms.
• Never been banned or blocked from using Dolar138's services before.
• Not acting in the capacity of a representative, agent, or proxy on behalf of any third party.
• Registering using accurate, complete, and up-to-date personal information belonging to you.

Each individual is only permitted to hold one (1) registered account only at Dolar138. Attempting to register multiple accounts — whether using different names, phone numbers, email addresses, or payment methods — constitutes a serious breach of these Terms. All associated accounts will be closed immediately and any accumulated balances will be forfeited.

3. Deposits & Payment Methods

Dolar138 supports a range of deposit methods popular among Malaysian players. All transactions are processed in Malaysian Ringgit (MYR) only. The available deposit methods are as follows:

Dolar138 is not responsible for any delays caused by third parties such as banks or digital wallet providers. Any deposit not processed within 30 minutes should be reported to our customer support team.

You confirm that all deposited funds are legitimately yours and have not been obtained through any unlawful activity. Dolar138 reserves the right to decline or freeze any deposit that raises suspicion.

4. Withdrawal of Winnings

Players may submit a withdrawal request at any time, subject to the following conditions:

• Identity verification (KYC) must be fully completed before your first withdrawal is processed.
• Any active bonus must meet the applicable rollover requirements before the associated winnings can be withdrawn.
• Withdrawals will be credited to the same payment method used at the time of deposit, except in certain circumstances at Dolar138's discretion.
• Players must make at least one (1) valid deposit before submitting their first withdrawal.

Dolar138 reserves the right to request additional verification documents for any withdrawal deemed unusual in terms of amount or frequency. This process may take up to 3 business days depending on the complexity of the review.

5. Bonuses, Promotions & Rollover Requirements

Dolar138 offers a wide range of bonuses and promotions for Malaysian players, including a welcome bonus of up to RM600, reload bonuses, weekly cashback, referral bonuses, and special promotions tied to sporting events such as the Malaysia Super League and EPL.

All bonuses are subject to the following general terms:

• Each bonus may only be claimed one time only per player, per household, per IP address, and per device.
• Rollover requirements (wagering requirements) must be met before any winnings derived from bonus funds can be withdrawn.
• Bonuses may not be transferred, sold, or directly converted to cash.
• Dolar138 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice.
• Any attempt to abuse the bonus system, including but not limited to hedge betting, will result in bonus cancellation and account closure.
• The time limit for completing rollover requirements will be stated in the specific terms of each promotion.

6. Game Rules & Fairness

Dolar138 is committed to ensuring all games offered are fair, transparent, and free from any manipulation. All games use a Random Number Generator (RNG) as certified by an accredited independent auditing body.

The general game rules at Dolar138 are as follows:

• The outcome of all games is final and may not be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during a game session, Dolar138 reserves the right to void or suspend the affected round and restore the balance to its pre-disruption state.
• Betting limits for each game are set by the game provider and Dolar138. These limits are subject to change without prior notice.
• The use of automation software, bots, or any unfair methods of play is strictly prohibited and will result in immediate account closure.
• For Live Casino games, all decisions made by the dealer are final. Video recordings of each session are retained for dispute resolution purposes.

Players betting on football, cricket, e-sports, and other sporting events through the Dolar138 platform are subject to separate Sports Betting rules. Odds and markets are subject to change without notice. Accepted bets cannot be cancelled once an event has started.

7. Account Security & KYC Verification

Your account security is a shared responsibility between you and Dolar138. You are solely responsible for:

• Keeping your account password secure and not sharing it with anyone.
• Ensuring that the device used to access Dolar138 is protected against unauthorised access.
• Notify Dolar138 immediately if you suspect any unauthorised access to your account.
• Enable Two-Factor Authentication (2FA) through the security settings in your account.

As part of the KYC (Know Your Customer) process, Dolar138 may require you to submit the following documents:

• A copy of your Malaysian Identity Card (MyKad) or valid passport.
• Bank statement or proof of the payment method used.
• Proof of current residential address (utility bill or official correspondence dated within the last 3 months).
• A selfie with your identification document if required for further verification.

Information collected through the KYC process will be handled in accordance with Dolar138's Privacy Policy and will not be shared with any third party without your consent, unless required by law.

8. Prohibited Player Conduct

Dolar138 maintains a safe and fair gaming environment for all players. The following activities are strictly prohibited and may result in account suspension or closure without compensation:

• Identity fraud or registering using another person's information.
• Money laundering or the use of funds obtained through illegal means.
• Collusion between players, whether in table games, poker, or any multiplayer game.
• The use of software or techniques that provide an unfair advantage, including automated bots, the use of VPNs to bypass geo-restrictions, or exploitation of technical bugs.
• Attempts to hack, disrupt, or damage the Dolar138 platform infrastructure.
• Spreading false or defamatory information about Dolar138 with the intent to damage the platform's reputation.
• Bonus system abuse, including opening multiple accounts to claim bonuses repeatedly.

9. Account Closure & Suspension

You may close your Dolar138 account at any time by contacting our customer support team. Voluntary closure is subject to the following conditions:

• All active bonus rollover requirements must be completed, or the associated bonus will be forfeited.
• Any remaining account balance will be returned to you once identity verification is complete.
• Account closure requests will be processed within 5 business days.

Dolar138 reserves the right to close or suspend any account without prior notice for the following reasons:

• Violation of any Terms & Conditions set out in this document.
• Suspected or proven fraud, hacking, or abuse of the platform.
• Failure to complete the KYC process within the specified timeframe.
• Instructions from regulatory authorities or law enforcement bodies.

10. Dolar138's Liability Limits

To the extent permitted by applicable law, Dolar138 and its affiliates, directors, employees, and agents shall not be liable for:

• Any indirect, consequential, special, or punitive losses or damages arising from use of the platform.
• Loss of profits, revenue, data, or business opportunities arising from service disruptions.
• Delays or failures caused by factors beyond Dolar138's control, including internet disruptions, power outages, or third-party failures.
• Losses arising from unauthorised access to your account as a result of your own negligence in safeguarding your password.

Dolar138's maximum total liability to you under any circumstance shall not exceed the amount you deposited in the 30 days preceding the claim.

11. Responsible Gaming

Dolar138 is fully committed to promoting responsible gaming practices among Malaysian players. We believe that gambling should remain an enjoyable form of entertainment, not a source of financial hardship or personal stress.

The Dolar138 platform provides the following tools to help you play responsibly:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Set a maximum loss amount you are willing to accept within a given period.
• Self-Exclusion: Choose to take a break from playing for 24 hours, one week, one month, or permanently.
• Processing Time: Receive automatic alerts when you have exceeded your set play time.

If you or someone you know is experiencing gambling-related problems, we encourage you to seek help immediately. The Dolar138 support team is ready to direct you to the appropriate resources. Remember — playing responsibly is always the best game.

12. Terms Amendment & Governing Law

Dolar138 reserves the right to amend, modify, or update these Terms & Conditions at any time at our sole discretion. Any material changes will be communicated to registered players via email or in-platform notification at least 7 days before the amendments take effect, except in circumstances requiring immediate changes for legal or security reasons.

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any disputes arising in connection with these Terms shall first be resolved through good-faith negotiation within 30 days. If no resolution is reached, the dispute will be referred to binding arbitration.

Should any provision of these Terms be found invalid or unenforceable, it shall be modified to the minimum extent necessary to make it valid and enforceable, while the remaining provisions shall continue in full force and effect.

For any enquiries regarding these Terms & Conditions, you may contact the Dolar138 support team via email at support@dolar138.ws or via Live Chat, available 24/7 in Bahasa Malaysia.